Skip to content

HomoeoRx support

Clear help for accounts, subscriptions, privacy, and technical issues.

Tell us what you need without sharing patient information or private credentials. We aim to respond within 2 business days.

Response expectation

We aim to respond within 2 business days.

Support email

Email:SUPPORT_EMAIL_PLACEHOLDERRequired before launch

Customer-care phone:SUPPORT_PHONE_PLACEHOLDERRequired before launch

Consumer grievance process

Grievance Officer:GRIEVANCE_OFFICER_NAME_PLACEHOLDERRequired before launch

Successful submissions receive an immediate reference number. We aim to acknowledge consumer complaints within 48 hours and resolve them within one month.

Common help topics

  • Account access
  • Subscription and billing questions
  • Practitioner verification
  • Technical support
  • Privacy requests
  • Account deletion

Use this form safely

Do not include patient reports, case narratives, prescriptions, identity numbers, payment card data, passwords, OTPs, or sensitive health information.

Send a secure support request

Provide only the minimum account or technical context needed for us to help.

Do not submit patient reports, clinical narratives, prescription details, Aadhaar numbers, payment card details, passwords, OTPs, or other sensitive health or financial information.

Server-side validation and spam protection are enabled.